News & Blogs

Hotel customer service: 5 steps to make your guests happy again after a complaint about your hotel

Whether you run a hotel or motel yourself, or just work in the reception in an accommodation business, it is very common to receive complaints now and then. These complaints can be about your facilities, your staff or other things that you don’t feel you should be blamed for. Whatever the complaint is, it is […]

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Hotel supplies: how to choose the right hotel bedding for your hotel?

Running an accommodation business can be daunting. There are so many things to worry about everyday, your booking, keep the place clean, or even new staff occasionally. You probably don’t have time for everything. However, hotel bedding is definately an area that you should learn about to impress your guests and increase your booking. Comparing […]

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